Who We Help — Mortgage Brokers & Loan Officers
When an appraisal contains credible errors or overlooks relevant market evidence, a well-structured Reconsideration of Value request may be appropriate. ROV Help Desk provides the independent, appraiser-led analysis needed to support that submission — objectively and on deadline.
Disclaimer: ROV Help Desk services are not appraisals, appraisal reviews, opinions of market value, legal opinions, lending decisions, or guarantees that an appraised value will increase, decrease, or otherwise change unless separately agreed to in writing through an appropriate professional engagement.
A purchase or refinance appraisal came in below the amount needed to support the loan
The borrower or agent has identified factual errors in the appraisal report
Comparable sales used appear to be from a different market area or time period
The appraisal does not reflect recent market appreciation or current absorption rates
Adjustments between the subject and comparables appear inconsistent or unsupported
The lender ROV deadline is approaching and a structured, credible submission is needed
ROV Help Desk provides independent, appraiser-led analysis to identify material factual errors, overlooked market evidence, unsupported adjustments, and other credible valuation concerns.
Verification of property characteristics, GLA, condition, and features as reported in the appraisal.
Assessment of whether the most relevant, proximate, and recent sales were considered.
Review of whether adjustments are reasonable, consistent, and supported by market evidence.
Evaluation of whether current market trends are properly reflected in the analysis.
Review of condition ratings and their impact on the value conclusion.
Structured analysis formatted to meet lender and agency ROV submission requirements.
Upload your appraisal report and any supporting documents through our confidential intake form. We accept all standard appraisal formats.
A Certified General Real Estate Appraiser examines the report for factual errors, overlooked comparables, unsupported adjustments, and other credible concerns.
When supported by evidence, you receive a structured, market-supported analysis ready for submission through the appropriate channel.
Submit the appraisal for an independent review. We'll identify whether a fact-based reconsideration request is supportable and prepare the analysis for lender submission.
Use code BETA26 for private beta access.